Shipping Policy

National Crematory and Incinerator Supply (NCIS) ships products within the United States and supports international and island customers through U.S. port and freight-forwarder delivery.

Domestic Shipping

Shipping costs are calculated automatically at checkout based on carrier rates, package weight, dimensions, and destination.

Delivery times are estimates provided by the carrier and are not guaranteed.

Island & International Orders

Customers located outside the continental United States may ship orders to a U.S. port or freight forwarder of their choice.

NCIS prepares export-ready documentation where required.

Responsibility for the order transfers at the port or freight forwarder.

Customers are responsible for onward shipping, customs clearance, duties, taxes, and local delivery arrangements.

For supported Caribbean destinations, flat-rate island shipping is available at checkout, and live carrier-calculated rates are coming soon. Customs clearance, duties, and taxes are determined by the destination country and are the customer's responsibility.

NCIS is not responsible for delays, damage, or loss occurring after the shipment has been transferred to the carrier or freight forwarder.